Vision: To be a customer service company that provides unmatched quality and service in the siding and window industry.
Mission: We will strive to remain the number one siding and window company in Arkansas and continue to be dedicated to serving our customers and each other by caring for details in ways that others won't.
At Wilson’s Home Improvement, our top priority is serving and caring about others. We try to show that not only through the outstanding products, service and quality our customers have come to expect, but by caring for the smallest detail of our customers' needs. In fact, we believe that so passionately our mission statement includes: "To serve, by caring for details in ways others won't." Because 'to serve' is an active statement, it represents our relentless pursuit of looking for ways to put our mission into action.
Some of those ways include putting protocol and installation procedures into practice in an industry that is unregulated. Wilson’s doesn’t just make procedures; we also make sure that ALL installation crews follow every facet of these proven methods for a successful installation. Wilson’s Home Improvement also sends managers to inspect all jobs during the installation process and after the job is completed. Paul Wilson, the owner of Wilson’s Home Improvement boldly makes this promise to Wilson’s Home Improvement customers, “Your job isn’t finished until I’m satisfied. I am not satisfied until YOU are satisfied.”
Wilson’s windows and vinyl siding meet or exceed respective industry standards for energy efficiency, beauty, durability and quality… All products are thoroughly hand-inspected before they leave Wilson’s to head out to customers. From the beginning, during the installation right through to the end, we want our customers to not only see the difference in the work we do, but feel the difference in WHO we are.