“Experience the Wilson's Difference” is the theme buzzing around Wilson’s Home Improvement. Paul and Sandy Wilson started Wilson’s Home Improvement in 2002 on the principals of truth, honesty, fair and competitive pricing, and exceptional workmanship with the focus on phenomenal customer service. They knew to become the best, they needed to have a customer service company that specializes in vinyl siding and replacement windows, and that is exactly what they’ve done. Paul says, “To be the best, and continue to be the best, you have to strive to get better every single day.” As Wilson’s Home Improvement has grown, Paul and Sandy continue to recruit employees that they know have their same values and will take care of the customer. Currently, Wilson’s Home Improvement employs over 100 people focused on extreme customer service. Many of our customers make comments about Austin and ask about him because they have watched him grow up on our TV commercials. In May of 2015, Austin graduated with his bachelor’s degree in business administration. He is working full time at Wilson’s as Sales Manager. There is another Wilson in the family business. Although she prefers a “behind the scenes” position, Santana shares the same passion as Paul, Sandy and her brother, Austin.
Wilson’s Home Improvement’s promise to each and every homeowner is “the Best of the Best for Less,” which means they promise the best products, the best workmanship, for less money. This philosophy is combined with a “soft sell” approach, so there is no hassling, haggling and definitely no pressure. Paul just asks that everyone remember, “The bitter taste of poor quality lingers long after the sweetness of a low price.” With over 70% of their new sales being referrals from previous customers, Paul and Sandy know they are doing things the right way. Another indicator is the fact that Wilson’s Home Improvement has been voted the “Best of the Best” Home Improvement Company in Arkansas for 9 years running and in reviews written by their customers, has an “A” rating on Angie’s List and in 2016, they won a NATIONAL Best of Award.
The opportunity to work with over 2000 Arkansas homeowners last year alone is something that Paul and Sandy, along with the Wilson’s Home Improvement team, are very grateful for. They never take one single job for granted and understand and appreciate that Arkansans’ work hard for their money. Paul and Sandy feel blessed with the opportunity to serve the great families of Arkansas. Wilson’s Home Improvement continues to grow and get better every year and on track to have another record year for 2020.
If you are looking to get a free estimate for siding or windows or if you have any questions or concerns about your existing siding or windows, call Wilson’s Home Improvement at 501-262-9900. Paul, Sandy and the Wilson’s Home Improvement team are ready and willing to help out any way they can. Experience a customer service company that specializes in vinyl siding and replacement windows!
We service the entire state of Arkansas with the Exception of Benton, Carroll, Washington and Madison Counties in extreme NWA and Randolph, Clay, Lawrence, Greene, Craighead, Mississippi and Poinsett Counties in extreme NEA.
Wilson's Home Improvement has a reputation for excellent customer service all over Arkansas. Our estimators and installers are strategically placed throughout the state to insure that if you want Wilson's Home Improvement, you've got us! (With the exception of a handful of counties in extreme NWA and extreme NEA.)
1964 East Grand Avenue
Hot Springs, AR 71901