Why we don't give quotes over the phone

Unfortunately, society is quickly becoming to believe that faster is better. Faster cars, faster internet, faster service, and now . . . faster siding and window quotes?  As one of the newest marketing gimmicks to pop up in this industry, five minute quotes over the phone might have you thinking you’re on the fast track to replacing your siding or windows, but that isn't the case. Amongst other issues, the biggest problem of giving five minute quotes over the phone is that the operator cannot see important details; the details that can heavily impact the job that is done AND your final price.

While you will receive a rough quote over the phone, you can pretty much bank on the fact that the final bill will be higher than what you hear on the other end of the line. Not to mention, your quote is calculated quickly because the work is done by someone else . . . you.

Quotes over the phone make you do the legwork

If you’re requesting a siding or window quote in 5 minutes, it’s likely that you are relatively busy and want the job done fast. A large part of the five minute gimmick is put on you. You will be responsible for measuring your own windows and walls as well as answering questions that you may or may not know the answer to. 

Unseen quotes don’t account for structural damage

The structure surrounding the old window and the existing wall makes a difference in cost. For example, if you have rotting wood around your window frame, it will need to be repaired before your new windows are installed. Surprise! Your quote just went up considerable. If you have Wilson’s come to your home and give you a free estimate, you will eliminate most surprises from the start.

No time for questions

You might get your quote over the phone, but what about warranty details? Energy questions? Installation concerns? Financing options?  New vinyl siding and replacement windows are a significant investment. You deserve to have ALL of the answers up front and to have all of your questions answered and concerns addressed.

Options? You don’t have time for options

There’s a whole world out there in terms of energy options, vinyl color selections, window frame and glass packages. But what are your options? This is the fun part of deciding to get vinyl siding or replacement windows. This is your chance to give your creative input and actually CUSTOMIZE your selections. The possibilities are endless and Wilson’s Home Improvement wants to make sure that you have the opportunity to make informed decisions when choosing your options.  Our Estimators are knowledgeable and will make sure that you are 100% sure of your choices.  

Throw accuracy out the window

We realize that for some people, a five minute quick quote is fine for them, but that isn’t the way Wilson’s Home Improvement does business. We’ve built our reputation on being the “Best of the Best for Less”, and it would be industry malpractice to quote over the phone. In order to continue to be the best, it requires us to be thorough. The bottom line is that there are just too many variables to take into account to give a quick, accurate replacement window or siding estimate, especially over the phone. We have to consider structure, materials, installation variables and aesthetic options when giving you an estimate. All of us at Wilson’s Home Improvement consider it a privilege to be invited to your home to give an estimate and we want to make sure that we do what is right, for you. 

Categories:Arkansas, Estimates, Customer Service, Siding, Vinyl Siding, Windows, Vinyl Windows, Consumer Alert

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areas of service

  • Alexander
  • Arkadelphia
  • Augusta
  • Austin
  • Batesville
  • Beebe
  • Benton
  • Bonneville
  • Bryant
  • Cabot
  • Camden
  • Carlisle
  • Clinton
  • Conway
  • Damascus
  • Danville
  • Dover
  • Dumas
  • ElDorado
  • Eudora
  • Fairfield Bay
  • Fordyce
  • Fort Smith
  • Greenbrier
  • Hamburg
  • Haskell
  • Heber Springs
  • Hope
  • Hot Springs
  • Hot Springs Village
  • Jacksonville
  • Lake Village
  • Little Rock
  • Lonoke
  • Lonsdale
  • Mabelvale
  • Magnet Cove
  • Malvern
  • Maumelle
  • Mayflower
  • McCrory
  • McGehee
  • Morrilton
  • Mount Ida
  • North Little Rock
  • Pine Bluff
  • Plumerville
  • Poplar Grove
  • Pottsville
  • Quitman
  • Redfield
  • Rison
  • Rosebud
  • Royal
  • Russellville
  • Searcy
  • Sheridan
  • Sherwood
  • Star City
  • Stuttgart
  • Thornton
  • Van Buren
  • Vilonia
  • Ward
  • Whitehall

surrounding areas

We service the entire state of Arkansas with the Exception of Benton, Carroll, Washington and Madison Counties in extreme NWA and Randolph, Clay, Lawrence, Greene, Craighead, Mississippi and Poinsett Counties in extreme NEA.

Wilson's Home Improvement has a reputation for excellent customer service all over Arkansas. Our estimators and installers are strategically placed throughout the state to insure that if you want Wilson's Home Improvement, you've got us! (With the exception of a handful of counties in extreme NWA and extreme NEA.)