"My Perspective" by Austin Wilson

I was 7 years old when my dad first started to build Wilson’s Home Improvement. That was 15 years ago and I had no idea what lay in wait for our future. I didn’t even know what “The Best of the Best” even meant. All I knew was that my father was a hard worker. As I started getting older, I became more involved in the company. When my dad was still doing installations by himself, I would sometimes go to the jobsite with him to learn. Sure, I was a “gopher”; I was told to “go for this or go for that” but I didn’t care. I got to spend time with my dad that I normally wouldn’t have. I wanted to help out any way I could because I thought if I learned to work like him, then I would be just like him! The more I went to jobs with him, the more I learned about the siding and window industry and the more I learned about my dad. We talked about all kinds of things that I’ll never forget and he probably doesn’t even remember. During this period, I not only learned how he does things but why he does them a certain way.

On these jobs that we would go on together, (me barely being able to toss a hammer, I still “earned” $20 a day) we talked about my future and how he expected me to do better than him and not be satisfied with just getting by. He wanted to make sure that I didn’t make the same mistakes he made or become content after reaching a certain point that he had reached.

Several years down the road, I had finally begun to understand what “Best of the Best for Less” really meant. It means that we offer the best products with the best craftsmanship for less money, but in all reality, I know that you can’t buy Wilson’s quality of work and customer service for ANY price. It’s a promise that each and every Wilson’s employee, myself included, makes to our customers that we will always perform to the best of our abilities. A promise we keep every day with every customer.

As I started to get older I took on a more responsible role with the company. During my summer breaks in high school, I unloaded all of the windows from the trucks and stored them in the warehouse. This included checking them in to inventory and making sure we got what our customers had asked for. I did this for about 2 years, and then after I graduated high school, I decided that I was ready to do more. That summer, I began training to be an Estimator while preparing for my freshman year of college. The training was tougher than I expected it to be. I thought about giving up at first, but I’m the son of Paul Wilson and he is DEFINITELY not a quitter and neither am I! It took me a couple of months or so to get used to this new position, but now I love it. I am in college full time and I work part time. I have learned so much the past couple of years while attending school and working for our company. With this knowledge has come a sense of confidence that when I graduate in May of 2015, Wilson’s Home Improvement will have another great employee. There is nowhere else I’d rather be than at Wilson’s Home Improvement with Paul Wilson; Boss, Father, Friend! 

Categories:Arkansas, Customer Service, Vinyl Siding, Siding, Vinyl Windows, Windows, Craftsman

Comments: No comments yet

Post a comment

areas of service

  • Alexander
  • Arkadelphia
  • Augusta
  • Austin
  • Batesville
  • Beebe
  • Benton
  • Bonneville
  • Bryant
  • Cabot
  • Camden
  • Carlisle
  • Clinton
  • Conway
  • Damascus
  • Danville
  • Dover
  • Dumas
  • ElDorado
  • Eudora
  • Fairfield Bay
  • Fordyce
  • Fort Smith
  • Greenbrier
  • Hamburg
  • Haskell
  • Heber Springs
  • Hope
  • Hot Springs
  • Hot Springs Village
  • Jacksonville
  • Lake Village
  • Little Rock
  • Lonoke
  • Lonsdale
  • Mabelvale
  • Magnet Cove
  • Malvern
  • Maumelle
  • Mayflower
  • McCrory
  • McGehee
  • Morrilton
  • Mount Ida
  • North Little Rock
  • Pine Bluff
  • Plumerville
  • Poplar Grove
  • Pottsville
  • Quitman
  • Redfield
  • Rison
  • Rosebud
  • Royal
  • Russellville
  • Searcy
  • Sheridan
  • Sherwood
  • Star City
  • Stuttgart
  • Thornton
  • Van Buren
  • Vilonia
  • Ward
  • Whitehall

surrounding areas

We service the entire state of Arkansas with the Exception of Benton, Carroll, Washington and Madison Counties in extreme NWA and Randolph, Clay, Lawrence, Greene, Craighead, Mississippi and Poinsett Counties in extreme NEA.

Wilson's Home Improvement has a reputation for excellent customer service all over Arkansas. Our estimators and installers are strategically placed throughout the state to insure that if you want Wilson's Home Improvement, you've got us! (With the exception of a handful of counties in extreme NWA and extreme NEA.)