Purchasing Residential Windows


Is there a big difference between custom residential windows and ready-made windows at a building supply store?

For the best fit, you should strongly consider custom-sized windows.  Custom windows are precision-engineered to 1/8” increments and manufacture to fit your specific window opening. You will get the exact style and options you desire, ensure utmost energy efficiency and an overall better appearance and installation.  Stock sized windows are adjusted to fit your existing window openings on site and may require extensive carpentry work both inside and outside your home.  The appearance and thermal performance can be diminished by this retrofitting process. 

What types of windows are available?

The three types of windows most commonly offered are aluminum, wood or vinyl-with vinyl being the most popular choice.  It’s important to note that aluminum windows may scratch easily and the metal construction can make for a poor insulator. Wood windows are effective insulators, but can absorb moisture and typically require caulking and other annual up keep maintaining appearance and performance.

Vinyl windows are the most popular choice because they expertly combine beauty, durability and low maintenance with high thermal performance.  The solid vinyl construction never needs to be painted and the precision-fit mainframe and sash, along with several insulating components, achieve exceptional energy efficiency.  Wilson’s Windows are available in a wide range of styles and configurations to fit all architectural designs.

In terms of construction, what makes for a better grade, more durable vinyl window?

The corners of the window frame and sashes should be fusion-welded ((heat-welded) for a weather tight construction.  Beware of windows chemically welded corners as they may decline in performance over time.  You’ll also want to take a look at the vinyl extrusions in the window frame and sash.  At a quick glance all vinyl windows may look similar. But there can be dramatic differences in the quality of the vinyl used.  Some windows, built with lower-quality vinyl that has a dull blue or gray cast, can become brittle over time.  Wilson’s Window are constructed with premium vinyl extrusions to ensure the frame and sashes provide long-lasting beauty and performance.

What other construction features should I be aware of?

When you compare one window to the next, you’ll see-and feel-the quality difference.  Wilson’s Windows begins with a computer-controlled construction of the mainframe and steel or fiberglass reinforced sash to produce a solidly built window with superior strength.  Most windows come standard with double-strength glass for an exceptionally strong barrier.  Interlocking meeting rails and thickset multi-chambered extrusions further add to the structural integrity and insulation, while multi-layer weather-stripping, a compression bulb seal and drop-in glazing provide excellent thermal protection.

You’ll also want to test the window’s moving part.  Wilson’s Double-Hung Windows, for example, feature a full interlock at the meeting rails to seal the window tightly shut and a constant force or block and tackle balance system to ensure smooth and easy operation of the moving sash.

What should I look for in terms of glass performance for a residential window?

Most Wilson’s Windows are built with double-strength glass, which means that each pane is 3mm thick instead of the industry standard of 2mm.  The glass is stronger, more protective and won’t crack or break as easily.

Windows are about 80% glass, so it’s important to select a glass package that will help shield your home from absorbing outside heat in the summer and losing indoor heat in the winter.  Because Wilson’s offers a variety of energy glass packages, your window professional can help you choose the best one for your home.

Are replacement windows a good investment?

From day one, Wilson’s Windows begin making a return on your investment.  You can expect a decrease in your annual fuel consumption for heating and cooling you home.  Vinyl windows are virtually maintenance-free, which can also save substantial dollars spent on painting, caulking and maintenance.  New windows will enhance the curb appeal of your home, which can help increase its resale value.  In most cases, you can expect to recover more than half of the cost of your replacement windows when it’s time to sell.  The national average of the cost recoupled for vinyl replacement projects, according to Remodeling magazine’s “2010-11 Cost vs. Value Report.”

Will my replacement windows require a lot of maintenance?

Wilson’s vinyl replacement windows are a pleasure to maintain.  You can say good bye to scraping, painting and caulking.  The heavy-duty vinyl construction is virtually maintenance-free and there are no storm windows to struggle with.  Most Wilson Windows can be cleaned from inside the comfort of your home.  Just wipe the vinyl surface with a damp cloth to keep your windows looking like new.

Do I need to keep each window the same type as my original window, or can I change styles and configurations?

New windows can transform the appearance of your home and with Wilson’s extensive window selection you’ll have many options to choose form.  Whether your tastes are contemporary, traditional or transitional, we can custom build to your specifications. Wilson’s also offers a host of glass and grid options and elegant frame finishes to suit your design needs.

Do I need a professional for residential window installation?

Hiring a professional is a smart decision on many levels.  A trained eye and skillful hand will clearly show in the beautiful installation, indoor comfort and thermal efficiency of your home.  A professional will also be able to make design suggestions to help in the decision process.  You’ll want to make sure the contractor you hire is licensed, bonded and experienced.  While you may be tempted to install the windows yourself, you may not be prepared for the difficult installation challenges or structural damage to your home that could occur, along with the risk of voiding the window warranty.  A professional installer will also be up to date on codes relating to lead, energy and more.

Should I be concerned with where the windows are manufactured?

Absolutely.  A replacement window is only as good as the company that stands behind it. Utilizing performance standards beyond AAMA, ASTM and NFRC requirements, our window are rigorously tested for thermal performance.  Companywide, we are committed to ensuring that each window will provide years of excellent service and enjoyment.
We also stand behind our products long after the installation is complete with a knowledgeable customer service team that’s ready to serve you.  Should any questions or concerns arise, just call the office.

What about warranty coverage?

Wilson’s Windows are backed with a Lifetime Warranty with transferability provisions-further assurance that you have made an excellent selection for your home from a respected company.

areas of service

  • Alexander
  • Arkadelphia
  • Augusta
  • Austin
  • Batesville
  • Beebe
  • Benton
  • Bonneville
  • Bryant
  • Cabot
  • Camden
  • Carlisle
  • Clinton
  • Conway
  • Damascus
  • Danville
  • Dover
  • Dumas
  • ElDorado
  • Eudora
  • Fairfield Bay
  • Fordyce
  • Fort Smith
  • Greenbrier
  • Hamburg
  • Haskell
  • Heber Springs
  • Hope
  • Hot Springs
  • Hot Springs Village
  • Jacksonville
  • Lake Village
  • Little Rock
  • Lonoke
  • Lonsdale
  • Mabelvale
  • Magnet Cove
  • Malvern
  • Maumelle
  • Mayflower
  • McCrory
  • McGehee
  • Morrilton
  • Mount Ida
  • North Little Rock
  • Pine Bluff
  • Plumerville
  • Poplar Grove
  • Pottsville
  • Quitman
  • Redfield
  • Rison
  • Rosebud
  • Royal
  • Russellville
  • Searcy
  • Sheridan
  • Sherwood
  • Star City
  • Stuttgart
  • Thornton
  • Van Buren
  • Vilonia
  • Ward
  • Whitehall

surrounding areas

We service the entire state of Arkansas with the Exception of Benton, Carroll, Washington and Madison Counties in extreme NWA and Randolph, Clay, Lawrence, Greene, Craighead, Mississippi and Poinsett Counties in extreme NEA.

Wilson's Home Improvement has a reputation for excellent customer service all over Arkansas. Our estimators and installers are strategically placed throughout the state to insure that if you want Wilson's Home Improvement, you've got us! (With the exception of a handful of counties in extreme NWA and extreme NEA.)